Support and account deletion

Contact

Email subsetapp@gmail.com. Include the email address or sign-in provider you used for Tallify so we can identify your account.

Account deletion request

You can delete your account inside the Tallify app from Profile or Settings by selecting Delete Account. This deletes your Tallify account data associated with the signed-in Firebase user, including profile, onboarding, progress, routine, and private app data that Tallify controls.

If you cannot access the app, send an email to subsetapp@gmail.com with the subject Tallify account deletion request. Include:

• The email address used to sign in to Tallify.
• Whether you used Apple or Google sign-in.
• A clear request to delete your Tallify account and associated data.

We may ask for additional information to verify that you control the account. Deletion requests are normally processed within 30 days.

Data deleted or retained

Account deletion removes Tallify-controlled profile, onboarding, routine, progress, and private app records associated with your user ID. Local data on your device can also be removed by clearing app data or uninstalling the app.

Some records may be retained when required for legal, security, purchase, fraud prevention, or platform compliance reasons. App store purchase records are controlled by Apple or Google. Reported AI responses are intended to expire after 90 days.

Subscriptions

Deleting a Tallify account does not automatically cancel an active Apple App Store or Google Play subscription. Cancel subscriptions through the store account where the purchase was made.

Medical and safety note

Tallify provides general wellness and habit information. It is not a substitute for professional medical advice, diagnosis, or treatment. For health concerns, contact a qualified professional or local emergency services.